Solitaire Network Help


All Solitaire Network games run on any computer or mobile device that supports HTML5 technology. Any modern browser should be able to play our games. If you can see the HTML5 logo below this paragraph then you should be able to play Solitaire Network games.

It is highly recommended that players keep their browsers updated to the latest version of the browser of their choice.

If the games get stuck on the Loading screen.

Most people never experience any problems with the games. But if you do, there are a few things you can do to fix or to narrow down the problem:

Information about Sounds

Audio support in HTML5 has improved greatly in the last couple of years. But Internet Explorer 9, 10 and 11 do not support HTML5 Audio well enough for us to use. If audio is important to you, then we highly recommend using a different browser.

Some older browsers and devices also may not support audio. Support for older devices such as iPad 1 and support for older browsers have been discontinued by Apple and will not support audio.

Game Settings Problems:

To save Game Settings from one session to the next you must have cookies enabled in your browser. If cookies are turned off, you will only be able to start a game using its default settings. However, you can change settings within the game for that session only. Also note that Game Settings may not work correctly on older browsers.

Game Settings are available at the top of each game on the right side of the game. Here are some specific Game Settings and what they do:

Game Settings are applied to ALL games.

Other Problems:

If you are having other problems not mentioned here or these solutions did not work for you, please feel free to contact us for further support.

IMPORTANT: To get the best response, please explain the problem with as many details as possible. It helps tremendously if you include at least the following information: